Privacy Policy
Last updated: December 5, 2024
1. Introduction
Smarter Skills ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.smarterskills.org and use our services, including enrollment in our educational programs and participation in the Career Transition Grant program.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Payment information (processed securely through Stripe, PayPal, and Affirm)
- Educational background and career goals
- Student ID and enrollment information
- Career Transition Grant eligibility and disbursement information
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process your enrollment and manage your student account
- Provide access to course materials and educational resources
- Manage your Career Transition Grant eligibility and disbursement
- Process payments and financial transactions
- Send you important notifications about your enrollment, courses, and account
- Respond to your inquiries and provide customer support
- Improve our website, services, and educational programs
- Comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
- Educational Partners: Udemy and other course providers for enrollment and progress tracking
- Career Services Partners: Organizations supporting internship placements and career transitions (limited to necessary information)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information (subject to legal and contractual obligations)
- Opt out of marketing communications
- Disable cookies through your browser settings
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites, including Udemy and other educational platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: